Privacy Policy

Privacy Policy

Introduction

At https://centennial-adolescent-and-teen-therapy.denvermentalhealthcare.com (hereafter referred to as “Centennial Adolescent and Teen Therapy,” “we,” or “our”), we prioritize the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, applications, services, and products. Our commitment to privacy is in line with various international laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • General Data Protection Regulation (GDPR) from the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCUT Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including:

Please note that this policy does not extend to third-party platforms or services linked from our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • You sign up and use our applications as an authorized user
  • You visit and navigate through our websites
  • You engage with us through newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect a range of personal information to enhance your experience and improve our services. The types of data we gather include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data necessary for processing transactions, including cardholder names, payment amounts, and expiration dates.
  • Financial Information: This may include bank account details or investment portfolios (if applicable), required for financial services.
  • Purchase Information: Records of products or services bought from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers to enhance mobile app experiences.
  • Location Data: Your geographical location data, collected with your consent for specific services.
  • Feedback: Comments, reviews, and ratings you provide to help us improve our offerings.
  • Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access.
  • Product Information: Details about products or services you inquire about or purchase.

We collect this data through direct user input forms, interactions with our applications and websites, and automated technologies like cookies. Additionally, we may receive personal information from third parties, such as payment processors or identity verification providers, subject to their privacy policies.

Cookies

We employ cookies to enhance your experience on our digital platforms. Cookies are small text files stored on your browser that serve various purposes:

  • Strictly Necessary: These ensure the basic functionality of our website and applications.
  • Preference: Cookies remember your preferences, such as language settings or display options.
  • Analytics: Used to analyze how users interact with our platforms, helping us improve performance and usability.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are achieved or if you withdraw consent, we securely delete or anonymize your information. Our retention periods comply with applicable laws and regulations, ensuring data is kept only for legitimate business needs.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Centennial Adolescent and Teen Therapy does not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a mature audience, and we encourage parents and guardians to supervise their minors’ online activities.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: The right to request access to and understand the data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting our processing of your data under certain circumstances.
  • Portability: Obtaining a copy of your data in a structured format for use with another service provider.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on your data protection rights.
  • Filing Appeals/Complaints: You can file complaints or appeals regarding our data practices with relevant supervisory authorities.

To exercise any of these rights, please reach out to our privacy team using the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and updated versions will be effective upon posting. We encourage you to review this page periodically for any updates.

Contact Information

For inquiries related to privacy, data requests, or unsubscribing, please contact us:

  • Email: contact@centennial-adolescent-and-teen-therapy.denvermentalhealthcare.com
  • Postal Mail: Privacy Team, Centennial Adolescent and Teen Therapy, [Address]